Service Policy

Effective June 15, 2025

1. Introduction

Welcome to Corviable LLC. By accessing or using our services, you ("Client") agree to abide by the terms and conditions set forth in this Service Policy ("Policy"). This Policy applies to all services provided by Corviable LLC ("Corviable", "we", "us", or "our") to Clients located across the United States and Canada. All services are subject to the terms and conditions outlined below. This Policy shall be governed by and construed in accordance with the laws of Detroit, Michigan, without regard to conflict of law principles.

2. Scope of Services

Corviable LLC offers a range of professional services to our Clients. The scope of each service will be defined in the individual Service Agreement between Corviable and the Client. The services provided are designed to meet the unique needs of each Client, and we reserve the right to modify or discontinue any services at our discretion.

3. Limitation of Liability

3.1 No Liability for Consequential Damages: To the maximum extent permitted by law, Corviable LLC shall not be held liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, loss of data, or any other economic loss resulting from the use of or inability to use the services provided, even if Corviable has been advised of the possibility of such damages.
3.2 Limited Liability: In no event shall the total liability of Corviable LLC to the Client, for any claim arising out of or related to the services, exceed the total amount paid by the Client to Corviable LLC for the specific service that gave rise to the claim. This limitation of liability shall apply regardless of the cause or form of action, whether in contract, tort (including negligence), or otherwise.
3.3 Force Majeure: Corviable LLC shall not be held liable for any delay or failure to perform its obligations under this Policy if such delay or failure is caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, strikes, pandemics, government restrictions, or any other unforeseen circumstance.

4. Indemnification

The Client agrees to indemnify, defend, and hold harmless Corviable LLC, its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, expenses (including reasonable attorneys’ fees), and costs arising out of or related to the Client’s use of the services, including but not limited to any third-party claims resulting from the Client's breach of this Service Policy or any applicable law.

5. Intellectual Property

5.1 Ownership of Work Product: All intellectual property, including but not limited to designs, reports, documents, software, and other work products developed by Corviable LLC in connection with the services, shall remain the exclusive property of Corviable LLC unless otherwise agreed upon in writing. Upon full payment for services rendered, the Client may be granted a limited, non-exclusive, non-transferable license to use the work product solely for its internal purposes.
5.2 Client-Provided Materials: The Client represents and warrants that any materials provided to Corviable LLC for use in the provision of services do not infringe upon any third-party intellectual property rights. The Client agrees to indemnify Corviable LLC against any claims of intellectual property infringement arising from the use of such materials.

6. Payment Terms

6.1 Fees and Charges: The Client agrees to pay all fees as outlined in the Service Agreement. Unless otherwise agreed upon, payments are due upon receipt of the invoice, and late payments may be subject to additional fees, interest charges, and suspension of services.
6.2 Non-Refundable: All payments made to Corviable LLC for services are non-refundable, except where required by law or as otherwise explicitly stated in the Service Agreement. Clients are responsible for ensuring that they understand the services provided before making any payments.

7. Confidentiality and Data Security

7.1 Confidential Information: Each party agrees to keep confidential all proprietary or confidential information disclosed during the course of the relationship. This includes, but is not limited to, business strategies, financial information, and other data that is not publicly available.
7.2 Data Security: Corviable LLC takes reasonable precautions to protect the data and information entrusted to it by the Client. However, Corviable LLC makes no guarantees regarding the security of information transmitted over the internet. The Client acknowledges and agrees that they are solely responsible for maintaining the confidentiality of their account details and for all activities that occur under their account.

8. Termination of Services

8.1 Termination by Client: The Client may terminate the services by providing written notice to Corviable LLC in accordance with the terms outlined in the Service Agreement. Upon termination, the Client shall remain responsible for any outstanding payments due to Corviable LLC.
8.2 Termination by Corviable: Corviable LLC reserves the right to suspend or terminate the provision of services at any time for any reason, including but not limited to the Client's breach of this Policy or failure to make timely payments.

9. Dispute Resolution and Governing Law

9.1 Dispute Resolution: In the event of a dispute arising under this Policy or any Service Agreement, the parties agree to attempt to resolve the dispute through informal negotiations. If the dispute cannot be resolved through negotiation, the parties agree to submit to binding arbitration in Detroit, Michigan, under the rules of the American Arbitration Association.
9.2 Governing Law: This Policy and any Service Agreement entered into by Corviable LLC and the Client shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of laws principles.

10. Compliance with Laws

Both Corviable LLC and the Client agree to comply with all applicable federal, state, and local laws, including but not limited to laws related to intellectual property, data privacy, and consumer protection.

11. Modifications to this Policy

Corviable LLC reserves the right to modify, update, or change this Policy at any time. Any such modifications will be posted on our website and will be effective immediately upon posting. It is the Client’s responsibility to review the Policy periodically for changes. By continuing to use our services after such modifications are posted, the Client agrees to be bound by the updated terms.

12. Severability

If any provision of this Policy is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

13. Entire Agreement

This Service Policy constitutes the entire agreement between Corviable LLC and the Client concerning the services provided and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written.

Contact Information

For any questions or concerns about this Service Policy, please contact Corviable LLC at:

Legal & Compliance Department - Corviable LLC

Email: legal@corviable.com

HQ Address: 400 Renaissance Center, Suite 2600, Detroit, Michigan, USA 48243

You may also utilize the feedback form available on the Contact Us page to speak with our Corporate Team.